Attention Baish, Ebaugh & Rusert Residents
On March 7th, 2023, we will be upgrading & replacing the current cluster mailboxes throughout the above-mentioned streets.
The new boxes will be for the residents on Baish, Ebaugh & Rusert Drive.
In order to access your new mailbox, you will need to obtain your new mailbox keys.
In order to obtain your new mailbox keys, please come to the East Stratford Clubhouse on February 22, 2023, between 6 – 6:30 PM with a valid drivers license and management will be present to hand these out as needed. If you are unable to obtain your mailbox keys at this date & time, there will be another attempt to hand deliver the mailbox keys in the following weeks.
Board members from the community will be attempting to deliver your new mailbox keys to your door between February 24th – February 27th in the evenings between 5 and 7 PM.
If you hear a knock on your door, it is likely a Board member attempting to deliver your new keys.
If we are unable to reach you (door-to-door) mailbox keys will be available for pickup at the Sequoia Management offices located at 13998 Parkeast Circle, Chantilly, VA 20151, beginning March 1st, 2023. Please contact Alyse Zilleruelo to schedule an appointment to obtain your keys [email protected]. If you schedule an appointment to come into the Sequoia offices, please bring some form of identification to confirm your mailing address.
- SOME CUSTOMERS MAY END UP WITH A CHANGE IN THEIR MAIL SLOT NUMBER.
For example, if you were previously Slot 4 on your old mailbox, you may be slot 9 in your new mailbox. This information will be on the envelope that your new keys come in. This will only affect some customers; most customers will retain the same mail slot.
- ALL mail will be removed from the current boxes on March 6, 2023 by the post office and will be returned with normal mail delivery services resuming on March 8, 2023.
Lastly, please note, these are brand-new keys, and brand-new locks. These locks can be a little more finicky at first, until there is some wear to the key and lock. All the keys have been tested, so please double check your slot number and attempt to access your mailbox again before contacting us. Additionally, please be sure NOT to attempt to use your old keys in the new box, or your new keys in your old box!
If issues or questions arise, please contact us for further assistance at 703-803-9641 or via email at [email protected].